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Individualized Service Plans

Paul Spicer
Author House USA 2005
ISBN: 1-4208-2274-8 (sc)pp 173

Individualized Service Plans (cover picturing an open hand reaching out).

Empowering people with disabilities

This publication is a manual for individuals and organisations "wishing to learn more about designing fully inclusive services for people with disabilities" [Introduction]. It is a well written and very practical resource. Materials and information in the book have been gathered using an interdisciplinary team approach, and while the details of case studies relate to the American healthcare system, the principles, values and strategies are universal in their application.

In the first section a ten step multi dimensional approach to writing individualized service plans (ISPs) for people with disabilities is proposed:

Step 1: Defining ability
looks at the basic proficiency and competences necessary to develop a plan of care and discusses issues such as age appropriate activities, normalization, least intrusive measures, dignity of risk, natural support, accommodations and human rights.
Step 2: Person centred planning
considers a variety of tools, techniques and methods to develop an atmosphere of personal choice while encouraging participation.
Step 3: Utilizing a functional assessment
provides information about developing and implementing a functional assessment and the kinds of questions that are crucial to developing a plan that balances the person's individual interests with their support needs.
Step 4: Identifying the method of delivery
suggests ideas for mapping out a plan to assist the individual in reaching their chosen goals.
Step 5: Designing measurable objectives
discusses what can be measured and how to write a good objective.
Step 6: Monitoring the integrity of data
looks at what should be recorded and how to maintain accuracy.
Step 7: Recording notes and observations
demonstrates how the plan is being carried out, including information about good versus bad note taking and key indicators.
Step 8: Writing quarterly reports
serves as a factual summary of observations and notes from a client centred perspective and includes suggestions for documenting progress, critical incidents and client involvement.
Step 9: Reviewing your documents
provides guidelines for quality control as part of an ongoing review process.
Step 10: Implementing the plan
gives quick tips for helping individuals to reach their full potential by delivering new information in just the right amount and at just the right time.

The ten steps above are supported by a wealth of resources and innovative ideas (section two) presented as prewritten goals and objectives, including ideas on communications skills, stress management, time management, activities of daily living and more.

The last section "expanding options" provides contact details and web links for local organisations in America such as the Special Olympics, Best Buddies International.

Paul Spicer, has authored numerous publications and journals on the topic of disabilities and community inclusion. If you work with an individual with a disability and have run out of goals or objectives to include in your client's service plan or if you are training a new colleague on how to write an ISP then this book is a useful starting point. It would also be a great team resource for generating new ideas.

This publication is available online at a discounted price from Amazon.com or directly from www.individualizedserviceplans.com for US$21.

April 2005

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