Therapy

Phase 5 - The Disability Service Standards.

Using the Disability Standards to provide communication support for the unit:

Standard Training for staff and service users in:

1. Service Access: Each consumer seeking a service has access to a service on the basis of relative need and available resources.
  • Clear explanation of Standards and service user rights and responsibilities in Softpics
  • Teaching self advocacy skills

2. Individual Need: Each person with a disability receives a service, which is designed to meet, in the least restrictive way, his or her individual needs and personal goals.
  • Participating in Person Centred Plans (PCP)
  • Developing effective PCP
  • Implementing PCP

3. Decision Making and Choice: Each person with a disability has the opportunity to participate as fully as possible in making decisions about events and activities of his or her daily life in relation to the services he or she receives.
  • Choice systems
  • How to teach choice making
  • Responsibility via social stories, perspective training, language for negotiation
  • Providing appropriate choice making opportunities

4. Privacy, Dignity and Confidentiality: Each consumer's right to privacy, dignity and confidentiality in all aspects of his or her life is recognised and respected.
  • Explanations of privacy, dignity and confidentiality in visual formats
  • Social stories around each concept
  • Effective positive behaviour supports as applicable

5. Participation and Integration: Each person with a disability is supported and encouraged to participate and be involved in the life of the community.
  • Social skills and portable communication systems e.g. schedules, shopping lists

6. Valued Status: Each person with a disability has the opportunity to develop and maintain skills and to participate in activities that enable him or her to achieve valued roles in the community.
  • Communication supports to enhance self esteem
  • Daily diaries that include an evaluative and emotions component
  • Opportunities to learn new roles through visual supports

7. Complaints and Disputes: Each consumer is free to raise and have resolved, any complaint or dispute he or she may have regarding the agency or the service.
  • Meeting systems
  • Emotions boards
  • Perspective training via social stories, comic strip conversations

8. Service Management: Each agency adopts sound management practices, which maximise outcomes for consumers.
  • Team agreements and other values such as code of conduct in clear visual formats for all team members (staff and service users)

9. Family Relationships: Each person with a disability receives a service which recognises the importance of preserving family relationships and is sensitive to their cultural and linguistic environments.
  • Facilitation of effective cross environment communication eg diaries and PowerPoint presentations
  • Multimedia PCP that can include photos and video and several languages as applicable

10. Protection of Human Rights and Freedom from Abuse: The agency ensures that legal and human rights of people with a disability are upheld in relation to the prevention of sexual, physical and emotional abuse within the service.
  • Self-advocacy skills and the maintenance of skills learnt in all the above areas

Next | Back | TOP